Whether you are a street artist, modern-age graphic designer, or work as a freelance writer, your idea and ‘keep-going passion’ are what keep you in demand no matter where you live.  That is why 36% of the US’s entire workforce chose to freelance amid the COVID-19 pandemic.  And that is not the only metric of […]

Is SMS marketing dead? Well, the research says not just yet!  Today more people use more smartphones than access to fax and landlines. Nowadays people live in a fast-paced world where they enjoy getting things faster. Such as fast food delivery, fast ticket booking, faster customer service, and so on. This made businesses look for […]

Satisfied customers will stay with you. Angry and unhappy customers will eventually find a better alternative to your business and depart.  To retain customers’ satisfaction, it is important to listen to their suggestions and work on their problems.  Customer feedback is important for business because you may get to know your customer’s requirements when you […]

When you give scope for direct calling via click-to-call through the website or mobile application, the customer is more likely to contact your company, and chances are greatly increased they’ll buy from you too. Click to call boosts customer experience by reducing the hassle of copying numbers. Click to call is a fast-calling action that […]

Missed call marketing is in the race since the holistic days of advertisement. However, it is the most affordable kind of marketing, hence the cost is low compared to IVR solution or Outbound calling.  Typically, missed calls work differently, as no calls connect and no cost is incurred. It is a kind of campaign that […]

Calling and messaging work closely with marketing practices. In fact, these two practices are top-notch for any company or organisation.  If you want to reach the audience quickly, you can use text-message marketing aka SMS Marketing. It is economical, fast, and secure.  You can create and send SMS campaigns through your normal or dedicated number. […]

A sales representative is a person that handles everything from identifying leads and educating prospects on products through calls to training, presentations, and providing frequent support.  Indeed, they act as a bridge or co-pilot between customers and the company.  Gone are the days when sales rep’s rely on holistic methods to boost sales productivity. As […]

Businesses integrated with computer-generated voice communication tools are the new fashion creator of this universe in my view…!  Yes, I am talking about Interactive Voice Response (IVR). It is an intelligent way to reinforce marketing practices and improve the business communication process.  Through IVR System businesses can cut manual processes and allocate voice systems to […]

Sales follow-up strategies help to achieve complex sales and when implemented in the right way it stops wasting leads.  Many sales agents use multiple sales inviting techniques but not all of delivering results.  It happened because of poorer and unclear use of b2b sales follow-up strategies.  To figure out what sales follow-up ideas work and […]