While the primary stage for cloud telephony a.k.a known as cloud computing in India was not that exciting and eventful, it has slowly picked up. Different enterprises and businesses no matter their size, have voluntarily…Continue Reading
NBFC(Non-Banking Financial Company) sector in India is transforming & evolving to add to the growth of our economy. With more than 9650 NBFC’s currently active in India, satisfying monetary & borrowing needs of a major…Continue Reading
It’s no brainier that to succeed in your business, you need to look after your customers. They need to be your first priority and no matter what situation comes, you have to check on their…Continue Reading
The contemporary customer wants something different. He just doesn’t want targeted ads and campaigns, he wants stories. Stories that could build a human connection. Moreover an emotional connect. Consumers are upgrading and want to live…Continue Reading
Although both of these terms seem to be similar, both of them have some key differences. Many entrepreneurs often get confused about whether to choose a contact center or a call center. If you are…Continue Reading
So the majority of us are working remotely in a virtual environment. For starters, each one of us thought that working from our comfy homes or remote locations would be fun. But indeed now we…Continue Reading
Who doesn’t want a technology which aids the business and its employees to perform better? Almost all thriving companies have invested in a cloud call center technology to provide the best customer service. AI &…Continue Reading
Every customer wants superior experience from brands they invest their money in. All they need is a well-tailored experience which makes them trust the brand each time. For doing what is expected, companies need to…Continue Reading
The business of real estate and property selling is much more than it looks like. Not only mind-blowing deals and great offers on properties, but this industry also has so much more. It involves huge…Continue Reading
Banking and Finance Industry communication modes are rapidly changing & evolving. Right from sending letters to now communicating through emails and texts, customers have changed how they interact. But the fact that no technology has…Continue Reading