Every business in the world suffers from either of two problems: one related to funds and the other related to new leads/customers. Irrespective of the size or the nature of the business, it requires funds and leads/customers for its survival. Hence, every business tries at increasing its customer base but by spending as little as […]
How long the customers are going to stick to your business depends on how satisfied they are with your services. Are their queries answered on time? Does your business provide a quick and smooth medium of interaction? If the answer to these two questions is no then it’s time for your business to switch to […]
How often do customers have to wait in long queues to connect with an agent regarding their query? And how often are they dissatisfied with the services provided by a business? The answer is most of the time. Customers take time out of busy schedules to interact with the agents so that their issues are […]
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