Day: July 21, 2020

Innovative ways to use IVR

Customer queries can be simple and complex but need to be resolved on time. As they say, the first impression is always the last impression and no matter how hard we try if we fail to succeed to prove ourselves in the first place, it’s gonna be a hard road ahead. Same applies to businesses […]

Cloud Telephony

All About Cloud Telephony

The modern-day technology is crafted in such a way that it could save costs and make work much easier. With several processes and devices, tasks become much tough and unmanageable day by day thus upsetting the customer service quality. Thus, finding exceptional technology that could help businesses and enterprises to work efficiently is a must. […]