Satisfied customers will stay with you. Angry and unhappy customers will eventually find a better alternative to your business and depart. To retain customers’ satisfaction, it is important to listen to their suggestions and work on their problems. Customer feedback is important for business because you may get to know your customer’s requirements when you […]
Missed call marketing is in the race since the holistic days of advertisement. However, it is the most affordable kind of marketing, hence the cost is low compared to IVR solution or Outbound calling. Typically, missed calls work differently, as no calls connect and no cost is incurred. It is a kind of campaign that […]
Every business in the world suffers from either of two problems: one related to funds and the other related to new leads/customers. Irrespective of the size or the nature of the business, it requires funds and leads/customers for its survival. Hence, every business tries at increasing its customer base but by spending as little as […]
Customers have always wanted a service that is efficient and reliable but due to technological improvements, their expectations have become even higher. Nowadays, customers have become savvier than they were ever before. They want quick responses whenever they face any issues. Like, when customers contact your brand, they don’t want to wait in long queues […]
How long the customers are going to stick to your business depends on how satisfied they are with your services. Are their queries answered on time? Does your business provide a quick and smooth medium of interaction? If the answer to these two questions is no then it’s time for your business to switch to […]
If you watch reality shows then you must have voted for your favourite contestant some time or another. All you have to do is to give a missed call on a toll-free number and after one or two rings, the call automatically gets disconnected. This is a fine example of a missed call solution. In […]
How often do customers have to wait in long queues to connect with an agent regarding their query? And how often are they dissatisfied with the services provided by a business? The answer is most of the time. Customers take time out of busy schedules to interact with the agents so that their issues are […]
Who knew Missed call solutions could mean more than just giving a callback to your customers? Missed call Solution can add a lot more value to your business as well as can help with customer interactions too.Seems impossible to trust us?Read the blog below and know how you can completely reconstruct the way you communicate […]
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