NBFC(Non-Banking Financial Company) sector in India is transforming & evolving to add to the growth of our economy. With more than 9650 NBFC’s currently active in India, satisfying monetary & borrowing needs of a major part of the population of India is simplified. These NBFC’s majorly include finance cooperatives, gold loan providers, investment companies, microfinance, […]
Although both of these terms seem to be similar, both of them have some key differences. Many entrepreneurs often get confused about whether to choose a contact center or a call center. If you are going to choose any one of these, then this is the right article for you. So keep on reading: What […]
Who doesn’t want a technology which aids the business and its employees to perform better? Almost all thriving companies have invested in cloud call center technology to provide the best customer service. AI & Machine- learning-based cloud solutions can pave a long way and enable one to defeat any shortcomings in these dynamic times. Moreover, […]
Every customer wants superior experience from brands they invest their money in. All they need is a well-tailored experience which makes them trust the brand each time. For doing what is expected, companies need to work over their strategies each time. In other words, businesses need to have a solid plan to provide what their […]
The business of real estate and property selling is much more than it looks like. Not only mind-blowing deals and great offers on properties, but this industry also has so much more. It involves huge funds, a great amount for investment and majorly trust of your customers. Discovering and obtaining a home sweet home is […]
Banking and Finance Industry communication modes are rapidly changing & evolving. Right from sending letters to now communicating through emails and texts, customers have changed how they interact. But the fact that no technology has still been able to replace communication via telephony in this modern world is evident. Meanwhile, Smartphones have given the privilege […]
Communication should be easy and hassle-free. Your users should be able to connect with you without any time and anywhere. You should always interact with your customers to provide the best solutions. A Toll free number is an excellent technique which Mytelly offers. Clients who want to scale up their operations and provide the best […]
Every business needs a system to reply to every customer and help them with their problems. Investing in a call center solution will ease your customer interactions. But then the main struggle is which solution to exactly choose. The war is between On-premise vs cloud-based call center solution. The call to make depends on various […]
It’s quite evident that CoronaVirus is here to stay for an uncertain time. Getting back to any regular situation or a normal workday seems pretty impossible during this time. To maintain business continuity, short-term work arrangements seem to be the best choice. These ensure a safer work environment but comes with their own set of […]
Conversation, Partnership and connectivity are the 3 main aspects for Remote workers. Since the pandemic has hit every business, remote working/work from home is not a choice anymore. This structure of remote working is now a default option for almost every company. But the main question here is how to measure remote employee productivity? How […]
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